Terms & Conditions

Last Updated: November 18, 2025

1. Definitions
• Company: Sunshine Washed Windows
• Client: Any individual or business booking our services
• Services: Window cleaning and related services
• Property: The location where services are provided

2. Service Agreements
Bookings are confirmed once you receive written or verbal confirmation. Prices may be adjusted if property conditions differ from what was described during booking. Clients must ensure that proper access to the property is available at the scheduled time.

3. Client Responsibilities
Clients agree to:
• Provide safe and unobstructed access to all windows
• Remove fragile or valuable items near work areas
• Secure pets
• Notify us about fragile surfaces or pre-existing issues

4. Our Service Standards
We perform all services professionally using safe, industry-standard methods. We will notify clients of unexpected issues when possible.

5. Satisfaction Guarantee
If you are not satisfied with the service, notify us within 48 hours. We will return and re-clean affected areas at no additional cost. After 48 hours, the work is considered completed and satisfactory.

6. Weather Policy
Exterior services may be delayed or rescheduled due to heavy rain, lightning, or unsafe conditions. Light rain typically does not require rescheduling.

7. Damage and Liability
We are not responsible for pre-existing damage such as cracked windows, damaged screens, or deteriorating frames. If accidental damage occurs due to our actions, we will take responsibility in accordance with the law.

8. Payment Terms
Payment is due upon completion unless otherwise agreed. Accepted payments: cash, debit, credit card, and e-transfer. Late payments may result in fees.

9. Cancellations and Rescheduling
Cancellations should be made at least 24 hours before the appointment. Same-day cancellations may result in a fee up to 50 percent of the service cost. Failure to provide access may be treated as a cancellation.

10. Website Use
You agree not to use our website for unlawful activity or copy/misuse any content.

11. Privacy Policy
We collect only the information needed to provide services. We do not sell or share personal information except as required for payments or legal compliance.
For our full Privacy Policy, visit: https://sunshinewashedwindows.com/privacy-policy/

11.1 SMS Terms of Service

By opting in to receive SMS messages from Sunshine Washed Windows, you agree to the following terms:

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • To opt out at any time, reply STOP to any message.

  • For assistance, reply HELP or visit https://sunshinewashedwindows.com.

  • SMS messages may include appointment reminders, service updates, and other communication related to your inquiries or services.

  • SMS consent is not shared with third parties or affiliates.

By submitting your phone number through a web form, text message, or other communication method, you consent to receive messages from Sunshine Washed Windows. Message frequency varies.

See our full Privacy Policy at https://sunshinewashedwindows.com/privacy-policy/.

12. Changes to Terms
We may update these Terms at any time. Changes will be posted with an updated “Last Updated” date.

13. Contact Information
Sunshine Washed Windows
📧 Email: sunshinewashedwindows@gmail.com
📞 Phone: 435-222-462
🌐 Website: https://sunshinewashedwindows.com/

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